Getting Started

The Palma web application allows access with various levels of authorizations and permissions, and it’s therefore necessary to have an account to be able to log in. This can be requested through the appropriate form.

The address to access the page is as follows:

https://www.oasi.ti.ch/palma/

System requirements

One of the following browsers must be used to be able to properly view the web application:

• Any Chrome-based browser (Opera, Vivaldi,…)

• Firefox

• Microsoft Edge

• Safari 9+

The minimum screen resolution required is 1000x800; however, it’s allowed to continue with lower resolutions but may encounter display issues.

The application is not intended for use with mobile devices (phones, tablets,…).

Authorizations and permissions

The authorizations and permissions levels in Palma are:

Table 1 Authorizations and permissions

Authorizations	Permissions	Write	Additional restrictions
Administration		yes	no
Spatial data		no	yes
Temporal data	metadata analysis maintenances and alarms	yes if set yes if set yes if set	yes yes yes
RNI cadastre		no	no
RNI cadastre write		yes	no
Viasuisse		no	no
Supply		no	no

This document will indicate the authorizations required to access or use certain menus/features, if there is no indication it means that no special authorizations are required. As an example if I am in the form to edit a measuring station the required authorizations/permissions will be indicated as follows:

Authorizations: Temporal data » metadata » write

Additional restrictions

Even if a user has the correct authorizations this does not mean that theyhave access to any data. As specified in Table 1 in some cases there are additional restrictions.

Spatial data <additional-restriction-spatial-data>`_

Some layers are not available to external users, this mean the users outside the Cantonal Administration (CA).

Temporal data

A user with administration authorization can also restrict access to data discriminating by domain. This means that a user can only have permissions on metadata, data, maintenances and alarms for certain domains.

Some temporal data, even if provided with the correct permissions, may not be accessible to users who are outside the Amministrazione Cantonale (AC) because the measurement system contains sensitive data. The measurement system responsible may allow an external user to view this data. For more information see the section Measurement system view.

Users with write permissions can edit metadata, data, and maintenance only in measurement systems for which they are responsible. One become responsible automatically when adding a new measurement system.

Log in

Fig. 2 Access dialog box

Use the login dialog box (Fig. 2) and fill in the Username or email and Password fields to authenticate.

There are two methods to authenticate:

• if you are an employee of the Amministrazione Cantonale (AC), with your AC account username and password,

• or, through an account issued by Palma administrators via the request form.

Note

If this is the first time logging in with your AC account you will have basic authorizations, to request more authorizations use the Send feedback form indicating Request permissions as the Area of Interest.

Warning

Connection to the application is valid for 7 days, after which you must log in again. If you do not wish to remain connected you have the option of logging out.

Recover a lost password

If you cannot remember your password, click on the Forgot Password? (Fig. 2) to launch the password recovery form (Fig. 3).

Fig. 3 Forgotten password form

Enter the e-mail address associated with your account in the field youremail@example.com.

Click on the Password Reset button to start the recovery. An e-mail, with steps to reset the password, will be sent to the address entered in the field youremail@example.com.

Note

If you have forgotten the email associated with your account, contact a Palma administrator.

Warning

If you use an AC account your password cannot be recovered using this dialog box. In this case you will need to contact the AC’s IT technical service. If you enter your e-mail in the youremail@example.com field of an AC account to recover your password, an e-mail will be sent explaining who to contact for password recovery.

Request an account

You can request an account by click on the Request one link (Fig. 2) to access the request form (Fig. 4).

Fig. 4 Account request form

Once the form is filled click on the Submit button to start the account creation process.

The procedure is not automated and therefore an administrator must take charge of the request so it may take several working days to process. Administrators reserve the right not to grant an account or to verify the authenticity of the person requesting the account. In any case, whether the decision has been made to create the account or not, the administrator will send an e-mail with all the relevant information.

Note

Remember that all fields are important for verification and the decision to create or not the account.

Warning

In the field Justify your request please explain in detail what data you want to access and reason.